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 Sweeney's Return Policy

Fall 2017 Return Policy

The last day for a full refund  for the fall 2017 semester is Friday, September 1, 2017. 

▪All receipts are required for any return.

▪ Special orders are not returnable. (Special orders are any order placed specifically for a customer.)

▪Online reserve orders placed or fulfilled after Friday, September 1, 2017, are final sale.

(Reserve orders not picked up within 30 days from the day your order is complete will not be refunded and returned to store stock.)

▪Non-textbook items including: lab notebooks, goggles, school supplies, clothing, access codes, software, course notes, Connect, ConnectPlus, Aplia, WileyPlus, clickers, etcetera are not returnable.

▪For rental policies please refer to the rental contract on your register receipt.

 (Sweeney’s is not responsible for communicating details of the rental contract at any point. Please read and review prior to signing contract.)

▪All checks require five business days to clear. We reserve the right to wait until a check has cleared before issuing a cash refund.

▪For credit/debit purchases the original card must be present for any refunds.

▪New textbooks must be returned unmarked and in new condition.

▪Shrink-wrapped books/materials must be returned in the original shrink-wrap unopened.

▪Jumpbooks are not returnable once the activation code has been used. If the activation code has not been used, Jumpbooks are returnable for a refund in accordance with the terms and dates of the store return policy.

Sweeney’s College Books now offers rentals and eBooks!

Visit SweeneysBooks.com for more information.

 Thank you for your continued support! Have a great semester!


Ordering Online

Submit an online reserve order through our secure website. Place your order here.

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Ordering By Phone

Call us at 414-933-8398 to place a special order.

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Contact Us

Contact us anytime with questions or concerns by email at: info@sweeneysbooks.com or by phone at: 414-933-8398

Sweeney's Contact Form * required fields

Our support staff will respond within 24 hours.

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