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 Sweeney's Return Policy

Fall 2017 Returns Policy

The last day for a full refund is Friday, January 20, 2017, before 5:00 pm.

Any purchase made after Friday, January 20, 2017, is final.

All receipts are required for any return.

Special orders are not returnable. Special orders are any order placed specifically for a customer.

Online reserve orders placed after Friday, January 20, 2017, are not returnable. Reserve orders not picked up within 30 days from the day your order is complete will not be refunded and will be returned to store stock.

Non-textbook items including: lab notebooks, goggles, school supplies, clothing, access codes, software, course notes, Connect, ConnectPlus, Aplia, WileyPlus, clickers, etc. are not returnable.

For rental policies please refer to the rental contract on your register receipt. Sweeney's is not responsible for communicating details of the rental contract at any point. Please read and review prior to signing contract.

All checks require five business days to clear. We reserve the right to wait until a check has cleared before issuing a cash refund.

For credit/debit purchases the original card must be present for any refunds.

New textbooks must be returned unmarked and in new condition.

Shrink-wrapped books/materials must be returned in the original shrink-wrap unopened.

Jumpbooks are not returnable one the activation code has been used. If the activation code has not been used, Jumpbooks are returnable for a refund in accordance with the terms and dates of the store return policy.


Ordering Online

Submit an online reserve order through our secure website. Place your order here.

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Ordering By Phone

Call us at 414-933-8398 to place a special order.

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Contact Us

Contact us anytime with questions or concerns by email at: info@sweeneysbooks.com or by phone at: 414-933-8398

Sweeney's Contact Form * required fields

Our support staff will respond within 24 hours.

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